I do not have a PayPal account. Can I still buy eSIM Korea?

Yes. However, please note that PayPal has eliminated the “Pay without an account” option for some countries. Therefore, you might need to create an account to make payment, but it is a simple process and super easy.

When do I get an eSIM Korea after placing an order?

You will instantly receive eSIM Korea QR code via email after your payment proceeded successfully. If you have not received the email in time, please check your spam mailbox or contact eSIM Korea Support, Team WHIZ via hello@esimworld.net.

“eSIM” stands for “Embedded Subscriber Identification Module”. This is a hardware component which is built into the latest mobile phones such as iPhone XS and tablets supporting eSIM services.

What devices support eSIM?

Compatible device list could be difference depend on eSIM Korea data plans. • eSIM Korea Compatible Apple devices* : iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13 mini, iPhone 13, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 Mini, iPhone SE 2020, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone XR, iPhone XS, iPhone XS Max *eSIM on iPhone is not offered in Mainland China. In Hong Kong and Macao, only iPhone XS features eSIM. • eSIM Korea Compatible Google devices** : Google Pixel 5a 5G, Google Pixel 5, Google Pixel 4a, Google Pixel 4, Google Pixel 3, Google Pixel 3 XL, Google Pixel 2 **ONLY compatible with 4GB+ data plan • eSIM Korea Compatible Samsung devices : Samsung Galaxy S21+ 5G, Samsung Galaxy S21 Ultra 5G, Samsung Galaxy Note 20 FE 5g, Samsung Galaxy Note 20 FE, Samsung Galaxy Note 20 Ultra, Samsung Galaxy Note 20 Ultra 5g, Samsung Note 20+, Samsung Galaxy S20, s20+ and S20 Ultra (Single SIM Nano-SIM and/or eSIM models), Samsung Galaxy Z Fold 3, Samsung Galaxy Z Fold 2, Samsung Galaxy Fold, Samsung Galaxy Z Flip support eSIM Korea.

Can I use Nationwide eSIM Plans everywhere in Korea?

Yes, eSIM Korea Plans work everywhere in Korea. We select and offer best data plans which provides the best nationwide coverage.

When should I buy an eSIM plan?

At your convenience, you may purchase an eSIM the day prior of your travel date or upon arrival to your destination. Please note that your data plan begins at the time of installation. To install eSIM, your device must be connected to a cellular data network or Wi-Fi. We recommend you to install eSIM by using public Wi-Fi like at the airport.

I do not have a PayPal account. Can I still buy eSIM Korea?

Yes. However, please note that PayPal has eliminated the “Pay without an account” option for some countries. Therefore you might need to create an account to make payment but it is a simple process and super easy.

Do you accept cash or any other forms of payment apart from PayPal?

No. Currently we accept payment only through PayPal. But please note that, you don’t need to have a Paypal account to make the payment. You can use your credit or debit card to make the payment without making a Paypal account. And all transactions are in USD.

When do I get an eSIM Korea after placing an order?

You will instantly receive eSIM QR code via email after your payment proceeded successfully. If you have not received the email in time, please check your spam mailbox or contact eSIM Korea Support, Team WHIZ via hello@esimworld.net.

I entered the wrong email address during my purchase. How do I update my email in order to receive my eSIM?

Please contact eSIM Korea Support Team hello@esimworld.net with your order number for assistance.

How do I activate an eSIM Korea?

We will send you a confirmation email with a QR code after your purchase is completed. Scan the QR code on your phone and add the eSIM plan.

When does my eSIM data plan start?

The data plan is ready for use once your purchase transaction payment is successfully processed and will begin upon the time of installation.

How can I install an eSIM manually?

The most recommended installing method is scanning the eSIM QR code. But if you are experiencing issues scanning the QR code, you should enter details manually. For iPhones :[Settings] – [Cellular] – [Add Cellular Plan] – [Enter Details Manually] – Enter [SM-DP+ Address] and [Activation Code] provided in your eSIM QR Code email received after purchase. For Google pixel: [Settings] – [Mobile Network] – [carrier] – [add carrier] – enter the activation code provided in your eSIM QR Code email received after purchase.

Can I have multiple phones scan the same QR code?

You cannot scan the same QR code on multiple handsets. In addition, one QR code cannot be scanned multiple times, and the scan will not work if the number of scans exceeds the limits.

How many eSIMs can I have?

eSIM compatible devices allow you to install multiple eSIMs. In this way, you can have 1 physical SIM card and several eSIM plans. And the maximum amount of eSIMs you can have on your device varies depending on device and manufacturer. Please note that you can only activate one eSIM at a time. To switch eSIM, go to your device’s [Settings].

Is the eSIM compatible with a locked phone?

No, you cannot use the eSIM with a locked phone.

Are voice calls and SMS available with the eSIM plan?

eSIM Korea provides data-only plans. Therefore making local or international calls are forbidden. If needed, you are able to have access to make a call via WhatsApp or Skype through the use of your data plan.

Can I receive phone calls on my home country’s number?

Yes, but it varies depending on your device. The Dual SIM Dual Standby(DSDS) technology in compatible device models lets you remain connected with your physical SIM and your eSIM simultaneously. Please note that using your home country’s number will incur additional fees charged by your domestic carrier. (Google Pixel 3 series is not compatible with DSDS technology.)

Should I switch Data Roaming on when using eSIM?

Yes. Please make sure that Data Roaming is on. Please go to [Settings] – [Cellular] and turn [Data Roaming] On.

How can I know which eSIM I am using for data plans?

Go to [Settings] – [Mobile Data]. Your device will specify whether it is using data from the Primary SIM or the eSIM. If you installed multiple eSIMs, your device will also specify which eSIM is being used by displaying its label which you chose for your eSIM at the point of installation.

How can I check the balance of remaining data?

We recommend not to remove the eSIM while in use and after use. If you want to remove the eSIM, go to [Settings] – [Cellular] – Tap on the eSIM you would like to remove from the list – Tap [ Remove Cellular Plan]. Depending on the device, the name of the button can be something similar. You can also temporarily disable the eSIM. Go to [Settings] – Find an option to “Turn on/off this Line”. If you disable the eSIM instead of removing it, you can re-enable and reuse it at a later time.

How can I remove the eSIM data plan after use?

We recommend not to remove the eSIM while in use and after use. If you want to remove the eSIM, go to [Settings] – [Cellular] – Tap on the eSIM you would like to remove from the list – Tap [ Remove Cellular Plan]. Depending on the device, the name of the button can be something similar. You can also temporarily disable the eSIM. Go to [Settings] – Find an option to “Turn on/off this Line”. If you disable the eSIM instead of removing it, you can re-enable and reuse it at a later time.

What if I cannot access data even after scanning the QR code? How can I set my APN?

In some cases, the APN may not set up automatically by scanning the QR code. There is another option on your device that will allow you to enter details manually. For iPhones : [Settings] – [Cellular] – Select [Secondary] from the cellular plans list – [Cellular Data Network] – Change the APN to the name provided in the additional information of eSIM Korea product page. For Google Pixel: [Settings] – [Network & Internet] – [Mobile network] – [Access Point Names (or Advanced, then APN)] – Choose the APN info for your carrier if it’s listed. If not available, tap [ADD] or [+]. Enter new APN settings provided in the additional information of eSIM Korea product page. If you need more detailed information, visit the Apple Support site or the Google Support site.

What if the problem still persists after setting my APN?

If that is the case, please try the following methods :1. Restart your cell phone and check if it is connected with eSIM or not.2. In times when your phone is country locked, contact your device manufacturer to unlock your phone.3. Contact your carrier and check whether you are subscribing to any mobile protection services or not.If the problem persists, please contact eSIM Korea support center, Team WHIZ via hello@esimworld.net.

I’m worried about International Roaming Charges. How can I prevent any accidental usage of international roaming?

To prevent unintended data usage, label your physical SIM card [Primary] and select [Secondary] for eSIM at the time of installation. Also, to block data usage of a physical SIM card in advance, turn the [Cellular Data Switching] Off. You can check with your carrier and subscribe to any ‘Blocked charged international roaming’ services.

FAQ

CUSTOMER SUPPORT

Popular Questions

After ordering, when do I get my eSIM plan?

You will get your eSIM plan via email within 5-15 minutes.
If you didn’t receive your eSIM plan within 15 minutes, please check your spam folder or promotion folder first, then contact us via hello@esimworld.net.

Should I turn on data roaming for using the eSIM plan?

Yes. Please make sure that [Data Roaming] for the secondary line (the eSIM plan you’ve added) is turned on to use data with eSIM. To turn it on, go to [Settings] – [Cellular] and turn [Data Roaming] on as the instructions below. Apple

Go to [Settings] – [Cellular]
Tap [Secondary] (the eSIM plan you’ve added)
Make sure [Data Roaming] is turned ON

If you correctly set the eSIM plan you just added for using cellular data and disable the automatic switching of lines as the instructions below, no additional fee will be charged.

Apple

Go to [Settings] – [Cellular]
Tap [Cellular Data]
Make sure [Allow Cellular Data Switching] is turned OFF

You can also check with your domestic carrier and subscribe to any ”Blocked charged international roaming” services.

What if I see the message "No network" after activation?

If you can’t access data after you activate the eSIM plan successfully, please make sure that [Data Roaming] is turned on and try restarting your phone.
If you installed an eSIM plan that has access to APN manual setting, please follow the instructions provided here to enter the APN information in your device manually.
You must contact us via hello@esimworld.net for the APN information.

Apple

Go to [Settings] – [Cellular]
In Data Plans, select your eSIM profile
When the profile is on, go to [Mobile Data Network]
Then, type the APN information in the all 4 APN fields: Mobile Data, LTE setup, MMS and Personal Hotspot

Samsung

Go to [Settings] – [Connections]
Tap [Mobile network] – [Access Point Names (or Advanced, then APN)]
Please click “Adding the New APN” and type the APN information and save
Now select the APN you just created. Please restart the device

Google

Go to [Settings] – [Network & Internet] – [Mobile network]
In Mobile network, scroll to the bottom and select [Access Point Names]
Choose the APN info if it’s listed. If not available, tap the menu button and tap [New APN]
Type the APN information in the APN field
Now select the APN you just created. Please restart the device

Please contact us via hello@esimworld.net for the further assistance.

How do I check if my phone is unlocked?

You can’t use an eSIM with a locked phone.

To check whether your device is locked, please check your device setting as instructions below or contact your carrier. If your phone is locked, you should contact your domestic carrier to unlock your phone before you use the eSIM plan.

Apple

Go to [Settings] – [General] – [About] and swipe down
If you can find “Network Provider Lock – No SIM restrictions” and “Digital SIM – IMEI (number will appear)” your phone is compatible with eSIM
If you find “SIM restrictions”, your phone doesn’t support eSIM

Samsung & Google

Go to [Settings] – [Connections] – [Mobile networks]
Select [Networks operators]
If available networks appear, the phone is probably unlocked
If only one result comes back from the network search, or if the Search Networks option is unavailable in the Networks menu, then the phone is most likely locked to the carrier

Can I delete and reinstall my eSIM plan?

In most of the case, once an eSIM plan is installed, it can’t be reinstalled or reissued.
If you are facing any problem, please don’t delete your eSIM plan – instead, contact us via hello@esimworld.net first.

Does the plan provide a local phone number?

eSIM Korea provides data-only plans. Therefore, a local phone number is not included in the plans. As a result, making calls and sending SMS is unavailable.

However, you can only make calls using messaging apps like WhatsApp or Skype using your data plan.

How do I contact eSIM Korea Team?

If you need help or have further questions, please don’t hesitate to contact us via hello@esimworld.net.

Before Order

Which phones support the eSIM service?

The following devices are compatible with eSIM Korea data plans :

Apple

iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
iPhone SE3 (2022)
iPhone 13, 13 Pro, 13 Pro Max, 13 Mini
iPhone 12, 12 Pro, 12 Pro Max, 12 Mini
iPhone 11, 11 Pro, 11 Pro Max
iPhone SE2 (2020)
iPhone XR, iPhone XS, XS Max
(Recommended iOS version: iOS 13.3 or later)

Samsung

Samsung Galaxy S23 5G, S23 Ultra 5G, S23+ 5G
Samsung Galaxy S22 5G, S22 Ultra 5G, S22+ 5G
Samsung Galaxy S21 5G, S21 Ultra 5G, S21+ 5G
Samsung Galaxy S20, S20+, S20 Ultra 5G
Samsung Galaxy Note 20, Note 20+, Note 20 Ultra
Samsung Galaxy Note 20 FE, Note 20 FE 5G, Note 20 Ultra, Note 20 Ultra 5G
Samsung Galaxy Fold, Z Fold 2, Z Fold 3, Z Fold 4, Z Fold 5
Samsung Galaxy Z Flip, Z Flip 3 5G, Z Flip 4, Z Flip 5

Google

Google Pixel 7, 7a, 7Pro
Google Pixel 6, 6a, 6Pro
Google Pixel 5, 5a
Google Pixel 4, 4a, 4XL
Google Pixel 3, 3XL*
Google Pixel 3a, 3aXL*

✱ If your device is not listed above, please contact eSIM Korea Team.

✱ Please check the following devices, which DO NOT have eSIM capability.

Apple

· iPhone purchased from mainland China
· iPhone purchased from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS)

Samsung

· All Samsung S20 FE/S21 FE models
· Samsung S20/S21 and Galaxy Z Flip 5G from USA
· Samsung Note 20 Ultra and Samsung Galaxy Z Fold 2 from USA and Hong Kong

Google

· Pixel 3 models manufactured from Australia, Taiwan, and Japan
· Pixel 3 models bought from US or Canadian carriers other than Sprint and Google Fi
· Pixel 3a models bought in South East Asia and with Verizon service

My device is not on the compatible list and I want to know if I can use the eSIM with my device?

If you have following devices, you can’t use eSIM with your device.

iPhone models don’t support eSIM

iPhone that is carrier-locked
iPhone Purchased from Mainland China, Hong Kong, Macao **
(** Hong Kong and Macao versions have exceptions that support eSIM such as iPhone XS, iPhone SE (2nd and 3rd generation only) iPhone 12 mini and iPhone 13 mini.)
iPhone 6
iPhone 7 series
iPhone 8 series
iPhone X
iPhone SE 1 Generation

Samsung models don’t support eSIM

Samsung device that is carrier-locked
All Samsung S20 FE/S21 FE models (People mostly get confused, since other S20 & S21 models can be compatible with eSIM.)
USA versions of Samsung S20/S21 and Galaxy Z Flip 5G
USA and Hong Kong versions of the Samsung Note 20 Ultra and Samsung Galaxy Z Fold 2
South Korea versions of most Samsung devices (Only Samsung Galaxy Z Flip 4 and Samsung Galaxy Z Fold 4 purchased in South Korea are eSIM compatible.)
Canada and the USA version of Samsung S21 series devices (except for FE models) may have eSIM capability as long as the One UI 4 update is installed. 7)
Samsung Galaxy Note 9, Note 10, Note 10+ or Note Lite
Samsung Galaxy S10, S10e, S10 Lite or S10+
Samsung S9 or S9+
Samsung S8 or S8+
Samsung S7
Samsung A series (A20, A21, A22, A23, A30, A52)

Others devices don’t support eSIM

Any other device that is carrier-locked
Huawei P30 series
Huawei Mate series (10, 20 Pro etc)
Xiaomi Redimi Note series (9pro, 9t etc)
Xiaomi Devices (Poco F3, 12T etc)
Oppo Devices
Surface Duo Devices
One Plus Node
Sony Xperia
Asus Rog

How do I check if my device supports eSIM?

If your device supports eSIM, you will need to find its Secondary “IMEI” number for eSIM by following the steps below.

Apple

1. Go to [Settings]

2. Tap [General] – [About]

3. Scroll down to view the device’s Serial Number and IMEI for your primary and secondary sim cards

4. If you have 2 IMEI numbers, your device supports eSIM

Samsung

1. Go to [Settings]

2. If you see a search bar in [Settings], type in “IMEI”, and the option “IMEI information” (or similar) should show up (otherwise, you will need to go to [About phone] – [Status])

3. Tap [IMEI information] If the “IMEI (eSIM)” is displayed, it means that your device supports eSIM

Other Android

1. Dial *#06# and press call

2. In case your device is eSIM-enabled, you should be able to view your device’s eSIM unique identification number (EID)

Can I purchase eSIM prior to the trip?

Yes, you can either purchase our eSIM before departure or after arrival, since eSIM validity starts as soon as you scan and install the QR code to your device. If you don’t scan and install the QR code, the validity won’t start. If you plan to purchase eSIM prior to your trip, please consider your trip schedule before installing it.

Can I use hotspots/tethering to share data?

Yes. You are able to use hotspots/tethering and share data with eSIM. Please consider that if you share data with a laptop, you can experience slower speed than you expected. Since the eSIM is designed for mobile usage, you can share data seamlessly with other mobile devices.

What currency is the price based on?

All of our transactions will be processed with USD (United States Dollar).

Can I use Nationwide eSIM Plans everywhere in the Korea?

Yes, eSIM Korea Plans work everywhere in the Korea. We select and offer the best data plans which provide the best nationwide coverage.

Can I use City eSIM Plans outside of a particular city?

Yes, City eSIM Plans work not only in a particular city but also everywhere in the Korea.

City eSIM Plans help you to be connected to the best network in selected city.
If you stay longer in a particular city, choosing City eSIM Plans would be helpful.

Can I use your eSIM with my Apple Watch/iPad?

To activate eSIM on your Apple Watch or iPad, you must purchase eSIM Korea Fixed Plan. Additionally, you must have a carrier-unlocked Apple device that is compatible with eSIM and has WiFi + Cellular capabilities. Here is a list of smart devices that are compatible with eSIM:

eSIM Compatible Apple Watch

Apple Watch Series 3 GPS + Cellular
Apple Watch Series 4 GPS + Cellular
Apple Watch Series 5 GPS + Cellular
Apple Watch Series 6 GPS + Cellular
Apple Watch Series 7 GPS + Cellular
Apple Watch Series 8 GPS + Cellular
Apple Watch Ultra
Apple Watch Series SE, SE2 GPS + Cellular

eSIM Compatible iPad

iPad Pro 11-inch (1st Gen, 2nd Gen, 3rd Gen)
iPad Pro 12.9-inch (3rd Gen, 4th Gen, 5th Gen)
iPad Air (3rd Gen, 4th Gen, 5th Gen)
iPad (7th Gen, 8th Gen, 9th Gen)
iPad mini (5th Gen, 6th Gen)

FAQ

CUSTOMER SUPPORT

Popular Questions

Apple

Apple

Samsung

Google

Apple

Samsung & Google

Before Order

Apple

Samsung

Google

Apple

Samsung

Google

iPhone models don’t support eSIM

Samsung models don’t support eSIM

Others devices don’t support eSIM

Apple

Samsung

Other Android

eSIM Compatible Apple Watch

eSIM Compatible iPad

After Order